Be Alert to Unsolicited Communications Never share your personal or financial information with unexpected callers, text messages, or emails. This includes your account number, PIN, SSN, credit card number, or any other personally identifiable information. Be cautious of anyone claiming you've won a prize, are in legal trouble, or need to pay fines with gift cards.
Protecting Your Account If you are unsure about the legitimacy of a text message, call, or other request, follow these steps:
| • | Do not share personal information through text or phone calls unless you initiated the contact and are certain of the recipient's identity. | | • | Hang up or do not respond if you feel pressured or uncomfortable. | | • | Contact Innovations FCU directly at (850) 233-4400 or send us a secure message through Online Banking or the Mobile Banking App if you have concerns about your account. Your vigilance is crucial in preventing fraudulent activities. |
Safeguard your account by setting up Alerts within Online Banking or the Innovations Mobile Banking app. |