| Visa® Awards Platform Upgrade | We're excited to let you know that we're upgrading our Visa® awards platform to bring you a smoother, more user-friendly experience.
Don't worry—you won't lose any of your accumulated awards points. They'll automatically transfer to the new platform.
| If you received an email regarding your awards points balance from the Loyalty Redemption Center, please disregard that email as it was sent in error. |
Important Dates to Know:
April 9
Last day to earn and redeem points on the current platform.
April 10–17
Temporary blackout period: Awards access will be unavailable while we validate and transfer your awards account information to the new platform.
April 18
Go live with the new Innovations Loyalty Program! The link to the new awards platform will be accessible on our website.
What You'll Need to Enroll on the New Platform:
To access your awards account starting April 18, you'll need to enroll on the new platform using the following information:
| • | Your email address | | • | Your Innovations Visa card number | | • | The last 4 digits of your Social Security Number | | • | Your postal code |
Please make sure these details match what we have on file to ensure a smooth enrollment process.
We appreciate your patience during this transition and can't wait for you to enjoy the upgraded awards experience!
Thank you for being a valued Visa Awards Cardholder. |
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